Shipping Policy
Processing Time
All orders require a processing time before shipment. Processing time typically ranges from 1 to 3 business days, depending on the availability of the wig and any customization requested.
Shipping Rates:
Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs at checkout before completing your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.
Shipping Address
Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for lost or undelivered packages due to incorrect addresses provided by the customer.
Order Changes or Cancellations
If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, it cannot be changed or canceled.
Shipping Damage or Loss
In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Your satisfaction is our top priority.